Course

Strategic Conflict Management for Professionals Module 1

Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme conducted by SAL-SMC to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.

Participants will be able to:

  • Learn to uncover parties’ interests
  • Apply structure to the mediation process
  • Facilitate outcomes that are acceptable to both parties

Upcoming Course Dates

  • 21 – 22 September 2026 
  • 2 -3 November 2026

Registration and Payment

Register with SSG Funding / SkillsFuture Credit
  • SCMP 1 is SSG-funded. Eligible participants may apply for Course Fee Funding during registration.
  • Self-sponsored participants can use SkillsFuture Credit (SFC) to offset any remaining balance after funding.
  • For more details and fees breakdown, please refer to the “Funding schemes and grants” tab.
  • Click here to register under SSG Funding
Register without SSG Funding
  • If you are a foreigner or do not wish to apply for SSG Funding, please register through the LawNet Store by clicking “Add to Cart”.
Government agencies
  • For government agencies paying through e-invoice system, please email: [email protected].

Policies

All participants must read and understand the application timeline and policies before registering to any of SAL-SMC’s public run course.
Click here for details.

Private and Customised Runs

We offer private runs of Strategic Conflict Management for Professionals Module 1, customised for your organisation’s needs.

CPD Points

This is an SILE Accredited CPD Activity.

  • CPD points: 15 Public CPD Points (7.5 Public CPD Points for each day)
  • Practice area: Alternative Dispute Resolution
  • Training level: Foundation

Applicants who require CPD points should input their Admission as Advocate and Solicitor Number (AAS No) when registering.

Participants who wish to obtain CPD Points must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, participants are reminded to sign in on arrival and sign out at the conclusion of each day of the event in the manner required by the organiser. Participants must not be absent from each day of the event for more than 15 minutes. Participants may obtain Public CPD Points for each day of the event on which they comply strictly with the Attendance Policy. Participants who do not comply with the Attendance Policy on any particular day of the event will not be able to obtain CPD Points for that day. Please refer to www.sileCPDcentre.sg for more information.

Eligibility criteria 

Academic qualification
Interested applicants must hold either a diploma or a degree in any discipline.

  • Course Fees

    Course Fees and Government Subsidies (SGD incl GST)
     Type Self-Sponsored Company-Sponsored
     Non-SME SME
    Full Course Fee (For Foreigners and those not eligible for subsidies) S$1,024.60 S$1,024.60 S$1,024.60
    For Singapore Citizens / Permanent Residents aged 21 to 39 years  S$554.60  S$554.60  S$366.60
    For Singapore Citizens aged 40 years and above  S$366.60 S$366.60 S$366.60

    SSG Funding for Singapore Residents and Permanent Residents

    As an Approved Training Organisation (ATO), this training programme is accredited and is subsidised by SkillsFuture Singapore (SSG).

    Company-Sponsored

    Course fee subsidies and absentee payroll funding are available for employers sponsoring employees who are either Singapore Citizens or Permanent Resident. Company-sponsored trainees who wish to claim programme funding must comply strictly with the funding guidelines set out in the SSG Terms & Conditions. For more information, please click here.

    SkillsFuture Credit cannot be used for company-sponsored payments.

    Self-Sponsored Individuals

    Course fee subsidies are available for self-sponsoring individuals who are either Singapore Citizens or Permanent Resident. SkillsFuture Credit can be used for payments.

    Please note that SMC courses do not fall under the SkillsFuture Credit (Mid-Career) tier.

  • All Singaporeans who are 25 years old and above may also use their available SkillsFuture credit to offset their course fee.

    SMC courses do not fall under the SkillsFuture Credit (Mid-Career) tier.

    For more information, please click here.

Participants who would like to become an SMC Accredited Mediator must:

  1. complete both Strategic Conflict Management for Professionals Modules 1 and 2 within a 2-year period; and
  2. pass the Mediation Skills Assessment (MSA) within 2 years of completing Strategic Conflict Management for Professionals Module 2.

Please note that passing the MSA will allow you to describe yourself as an SMC Accredited Mediator. This does not mean emplacement on SMC’s panel of Mediators (only those who pass the MSA with a distinction will be invited to be empanelled).

Those who want to further their mediation practice by becoming internationally certified, may then apply to become a Qualified Mediator with the International Mediation Institute. Only participants who complete Strategic Conflict Management for Professionals (Module 1) after 1 January 2019 are eligible to be considered for this application.