Strategic Conflict Management for Professionals (Module 1)
Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.
You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.
This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.
Participants will be able to:
- Learn to uncover parties’ interests
- Apply structure to the mediation process
- Facilitate outcomes that are acceptable to both parties
Course Dates
| Course Dates (in-person) | WSQ Assessment for SSG-funded participants ONLY* |
| 3 — 4 February 2025 | WSQ Written assessment: 4 February 2025 (6.00pm — 7.30pm) WSQ Online oral assessment session^: 11 February 2025 |
| 17 — 18 February 2025 (Role-plays focus on Family Disputes) |
WSQ Written assessment: 18 February 2025 (6.00pm — 7.30pm) WSQ Online oral assessment session^: 25 February 2025 |
| 10 — 11 March 2025 | WSQ Written assessment: 11 March 2025 (6.00pm — 7.30pm) WSQ Online oral assessment session^: 18 March 2025 |
| 7 — 8 April 2025 | WSQ Written Assessment: 8 April 2025 (6:00 PM — 7:30 PM) WSQ Online Oral Assessment Session^: 15 April 2025 |
| 5 — 6 May 2025 | WSQ Written Assessment: 6 May 2025 (6:00 PM — 7:30 PM) WSQ Online Oral Assessment Session^: 13 May 2025 |
| 2 — 3 June 2025 | WSQ Written Assessment: 3 June 2025 (6:00 PM — 7:30 PM) WSQ Online Oral Assessment Session^: 10 June 2025 |
| 16 — 17 June 2025
(Role-plays focus on Family Disputes) |
WSQ Written Assessment: 17 June 2025 (6:00 PM — 7:30 PM) WSQ Online Oral Assessment Session^: 24 June 2025 |
| 30 June — 1 July 2025
|
WSQ Written Assessment: 1 July 2025 (6:00 PM — 7:30 PM) WSQ Online Oral Assessment Session^: 8 July 2025 (Tuesday) |
^Timing for the online oral assessment session will be advised. Each participant will be allocated a 20-min slot.
* For SSG-funded participants only: Your assessment results is not a pre-requisite to enroll for the Strategic Conflict Management for Professionals (Module 2). You may register for Module 2 concurrently.
Course Fees
| Type | Registration Fee (inclusive of 9% GST) |
| Regular | $1,024.60 (Full Fee)** $554.60 (Nett Fee)* |
| Early Bird | $948.30 (Full Fee)** $513.30 (Nett Fee)* |
**Kindly note that with effect from April 2025, course fees for SCMP1, SCMP2 and MSA are subject to fee adjustments. Thank you.
*For more information on Nett fee, please click here.
Please note that the funding quantum is subjected to SkillsFuture Singapore (SSG). SMC does not guarantee the amount of funding approved by SkillsFuture Singapore.
Registration
Interested applicants may register for this training programme through our online form here.
Please click here on how to proceed with the registration via Skilleto.
IMPORTANT:
All participants must read and understand the application timeline and policies before registering to any of SMC’s public run course.
Click here for details.
Continuing Professional Development (CPD)
An applicant may claim the following CPD points, where relevant:
Singapore Institute of Legal Education
The Singapore Institute of Legal Education (SILE) has accredited this training programme as follows:
Event title: Participate in Dispute Resolution: Strategic Conflict Management by Professionals (Module 1) |
|
- Applicants who require CPD points should state their Admission as Advocate and Solicitor Number (AAS No) on the registration form.
- Participants who wish to obtain CPD Points must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, participants are reminded to sign in on arrival and sign out at the conclusion of each day of the event in the manner required by the organiser. Participants must not be absent from each day of the event for more than 15 minutes. Participants may obtain Public CPD Points for each day of the event on which they comply strictly with the Attendance Policy. Participants who do not comply with the Attendance Policy on any particular day of the event will not be able to obtain CPD Points for that day. Please refer to www.sileCPDcentre.sg for more information.
Contact
For more information, please contact:
Training Department
Tel: +65 6335 5036 / +65 6232 1414
Fax: +65 6333 5085
Email: [email protected]
This course is accredited by:
- Notice
SMC reserves the right to cancel a training programme or Mediation Skills Assessment, and to change published details without prior notice. SMC also reserves the right to change its terms and conditions at any time.
Eligibility criteria
Academic qualification
Interested applicants must hold a diploma or a degree in any discipline.
Language proficiency
The following applicants are required to show proof of efficiency in the English language if:
- English is not the primary language;
- English is not the medium of instruction at tertiary level
The requirement for English proficiency is:
| Test | Minimum Acceptable Score |
| TOEFL | 580 (Paper-based) 237 (Computer-based) 92 (Internet-based) |
| IELTS | 6.5 |
Exemptions
- Law students from the National University of Singapore who have completed the mediation elective are exempted from the Strategic Conflict Management for Professionals (Module 1 and 2)
- Applicants will need to register within two years of receiving their degree
- There will be no exemptions for students who had completed the mediation advocacy elective at the Preparatory Course leading to Part B of the Singapore Bar Examinations
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SkillsFuture Funding Schemes
As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised by SkillsFuture Singapore (SSG).
As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised by SkillsFuture Singapore (SSG).
Course Information
Course reference number: CRS-Q-0035993-BM
Course Code: TGS-2018504925
Funding validity period: 01 Apr 2019 to 31 Dec 2024
Mode of training*: Classroom or Online*Refer to “Course Information” tab
Company-Sponsored
Company-sponsored trainees who wish to claim programme funding must comply strictly with the funding guidelines set out in the SSG Terms & Conditions. Placements are limited and available on a first-come-first-serve basis. For more information, please click here.Course fee subsidies and absentee payroll funding are available for employers sponsoring employees who are either Singapore Citizens or Permanent Resident.
For the latest Course Fee Funding table for employers, please click here.
Self-Sponsored Individuals
Course fee subsidies are available for self-sponsoring individuals who are either Singapore Citizens or Permanent Resident.For the latest Course Fee Funding table for self-sponsored individuals, please click here.
Full fee and Nett fee for Strategic Conflict Management for Professionals (Module 1)
For Singaporeans and Permanent Residents who are eligible for course subsidies, you will only need to pay the Nett Fee (with GST). Please contact us for more details.
Non-Singaporeans and non-Permanent Residents will need to pay the full course fee (with GST).
Please note that SkillsFuture Singapore has revised the course fee funding for courses starting on or after 1 Jan 2022. Funding quantum is subjected to SkillsFuture Singapore. The table below shows the maximum possible funding. SMC does not guarantee the amount of funding approved by SkillsFuture Singapore.
Type of sponsor
Type of SSG funding
Type of registration
Estimated Total
SSG fundingFull course fee
Nett course fee GST
(9% of Full Course Fee)Full course fee
(inclusive of 9% GST)Nett course fee
(inclusive of 9% GST)- Self-Sponsored
- Company Sponsored (Non-SME only)
Baseline SkillsFuture Funding Only Regular [R] Early bird [E]
[R] $470.00
[E]
$435.00
[R] $940.00
[E] $870.00
[R] $470.00
[E] $435.00
[R] $84.60
[E] $78.30
[R] $1024.60
[E] $948.30
[R] $554.60
[E] $513.30
- Self-Sponsored
- Company Sponsored (Non-SME and SME)
Mid-career Enhanced Subsidy (MCES)** Regular [R] Early bird [E]
[R] $658.00
[E]
$609.00
[R] $940.00
[E] $870.00
[R] $282.00
[E] $261.00
[R] $84.60
[E] $78.30
[R] $1024.60
[E] $948.30
[R] $366.60
[E] $339.30
- Company Sponsored (SME only)
Enhanced Training Support for SMEs (ETS)*** Regular [R] Early bird [E]
[R] $658.00
[E]
$609.00
[R] $940.00
[E] $870.00
[R] $282.00
[E] $261.00
[R] $84.60
[E] $78.30
[R] $1024.60
[E] $948.30
[R] $366.60
[E] $339.30
Fees are quoted in Singapore Dollars. Funding amount is subjected to SkillsFuture Singapore (SSG) and changes.
**Mid-career Enhanced Subsidy (MCES): Applicants must be Singapore Citizen 40 years and above.
*** Enhanced Training Support for SMEs (ETS): For more information on eligibility criteria, please click here.
-
SkillsFuture Credit Scheme
All Singaporeans who are 25 years and above may also use their available SkillsFuture credit to offset their course fee.
SMC courses do not fall under the SkillsFuture Credit (Mid-Career) tier, as we does not offer any courses that fall under the following categories. Therefore, you will not be able to utilise your SkillsFuture Credit (Mid-Career) for any of our SMC courses.
You can view the full list of SkillsFuture Credit (Mid-Career)-eligible courses here.
For more information, please click here.
All Singaporeans who are 25 years and above may also use their available SkillsFuture credit to offset their course fee.
SMC courses do not fall under the SkillsFuture Credit (Mid-Career) tier, as SMC does not offer any courses that fall under the following categories. Therefore, you will not be able to utilise your SkillsFuture Credit (Mid-Career) for any of our SMC courses.
Based on the link provided: SkillsFuture Credit (Mid-Career), the courses eligible for SkillsFuture Credit (Mid-Career) include:
- Institute of Higher Learning (IHL) full qualifications and shorter modules that stack to a full qualification,
- MOE-subsidised full qualifications from the University of the Arts Singapore and Arts Institutions,
- SkillsFuture Career Transition Programmes (SCTP), which are train-and-place programmes in sectors with good hiring opportunities,
- Courses aligned to training requirements in Progressive Wage Model (PWM) sectors, and
- Workplace Literacy and Numeracy courses.
You can view the full list of SkillsFuture Credit (Mid-Career)-eligible courses here.
For more information, please click here.
Participants who would like to become an SMC Accredited Mediator may take the Mediation Skills Assessment (MSA) after completing both Strategic Conflict Management for Professionals Modules 1 and 2. Those who want to further their mediation practice by becoming internationally certified, may then apply to become a Qualified Mediator with the International Mediation Institute. Only participants who complete Strategic Conflict Management for Professionals (Module 1) after 1 January 2019 are eligible to be considered for this application.
Please note that passing the Mediation Skills Assessment (MSA) will allow you to describe yourself as an SMC Accredited Mediator. This does not guarantee emplacement on SMC’s panel of Mediators.
