Professor Mahbubani said, “As someone who was a diplomat for thirty-three years, I am going to speak about three key principles of inter-state mediation (or inter-state conflict resolution). Nonetheless, I believe that these principles can be useful in other areas of mediation, including commercial mediation.

Mediation has proved to be a powerful tool for bringing about a speedy and cost-effective end to commercial disputes while preserving the business relationships between the parties.

COVID-19 has placed a tremendous strain on the healthcare system in Singapore and exerted major constraints to provide quality care. 

Successful family mediations start with counsel’s conduct of pre-mediation communication, underscoring the importance of mindful written mediation advocacy.

SMC has a long tradition of offering training rooted in interest-based mediation to professionals, helping them navigate the emerging conflicts and disputes they might encounter.

It’s easy to think of mediation as a recent phenomenon in dispute resolution. Contrary to that notion, the roots of international mediation are ancient. 

One of the main advantages of mediation is that parties decide how disputes are resolved. Unlike litigation, where the remedies awarded are limited by the law, parties can dictate the exact terms they desire. Parties can therefore opt for more pragmatic and creative solutions.

Mediation is fast-becoming a viable alternative to resolving disputes nationally and internationally. While these developments are prompting businesses to become more familiar with the concept of mediation, the exact details of the process can still be unfamiliar. 

For a mediation to be successful, a mediator needs to understand interests. And understanding interests depends on an everyday communication tool: listening. But not just any listening, the key is active listening.

The Online Dispute Resolution (ODR) movement has been slowly gaining momentum over the past two decades in various parts of the world, and one of the few silver linings in 2020 seems to be an opportunity to explore this growing space.