SCMP Module 1 is an intensive two-day training programme that covers the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.
You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.
This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers, and other executives who want to advance their professional skills, should attend this training.
Please note that there will be a mandatory written assessment on 15 July 2025 and an online feedback session on 22 July 2025for SSG-funded participants only.
**Kindly note that with effect from April 2025, course fees for SCMP1, SCMP2 and MSA are subject to fee adjustments. Thank you.
IMPORTANT:
All participants must read and understand the application timeline and policies before registering for any of SMC’s public run courses.
More information on this course is available here.
SCMP Module 1 is an intensive two-day training programme that covers the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.
You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.
This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers, and other executives who want to advance their professional skills, should attend this training.
Please note that there will be a mandatory written assessment on 17 June 2025 and an online feedback session on 24 June 2025for SSG-funded participants only.
**Kindly note that with effect from April 2025, course fees for SCMP1, SCMP2 and MSA are subject to fee adjustments. Thank you.
IMPORTANT:
All participants must read and understand the application timeline and policies before registering for any of SMC’s public run courses.
More information on this course is available here.
SCMP Module 1 is an intensive two-day training programme that covers the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.
You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.
This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers, and other executives who want to advance their professional skills, should attend this training.
Please note that there will be a mandatory written assessment on 3 June 2025 and an online feedback session on 10 June 2025for SSG-funded participants only.
**Kindly note that with effect from April 2025, course fees for SCMP1, SCMP2 and MSA are subject to fee adjustments. Thank you.
IMPORTANT:
All participants must read and understand the application timeline and policies before registering for any of SMC’s public run courses.
More information on this course is available here.
Conflicts and misunderstandings are inherent in any workplace environment; left unaddressed, issues can detrimentally impact morale, productivity, and staff retention. This comprehensive course is specifically tailored to provide learners with the essential skills and knowledge required to adeptly navigate workplace conflicts. Through this course, learners will learn to pinpoint the root causes of conflicts, defuse tense situations, and devise mutually beneficial resolutions.
Who Should Attend
This course is designed for those seeking to enhance their conflict management proficiencies at the workplace:
Employees at all levels
Managers and supervisors
Human Resources personnel
Team leaders
Learning Objectives
At the end of this course, learners will be able to:
Perform roles and responsibilities to minimise sources of conflicts in teams.
Practice collaborative conflict resolution to resolve conflicts.
Employ diverse conflict management techniques.
Engage assistance within and outside the organisation to help resolve conflict situations.
Document the details of the conflict in accordance with regulatory requirements and organisational procedures.
Course Date
Day 1: 7 May 2025
9.00 am to 1.00 pm: Online learning (via Zoom)
Day 2: 8 May 2025
9.00 am to 6.00 pm: Classroom training (in-person)
Assessment for SSG-funded participants ONLY*
WSQ Written Assessment: 8 May 2025 (6.00 pm — 8.00 pm)
WSQ Online Feedback Session^: 15 May 2025 ^Timing for the online oral feedback session will be advised. Each participant will be allocated a 20-min slot.
Registration Fee (inclusive of 9% GST) From 1 January 2024
Regular
$739.02 (Full Fee) $400.02* (Nett Fee)
Early Bird
$662.72 (Full Fee) $358.72* (Nett Fee)
*Please note that the funding quantum is subjected to SkillsFuture Singapore (SSG). SMC does not guarantee the amount of funding approved by SkillsFuture Singapore.
As an Approved Training Organisation (ATO), this training programme is accredited under the Singapore Workforce Skills Qualifications’ Skills Development Fund (SDF) and is subsidised by SkillsFuture Singapore (SSG).
*SSG Funding Schemes
To receive the training grants/subsidies, participants must complete the following:
WSQ Written Assessment & Reflection: Conducted at the end of Day 2 class. (6-8pm)
WSQ Oral Feedback Session: Scheduled for the week following the written assessment. (20-min timeslot)
Baseline SkillsFuture Funding (BSF): Singaporeans and Permanent Residents (SPR) aged 21 years and above are eligible.
Mid-Career Enhanced Subsidy (MCES): Singaporeans aged 40 and above are eligible.
Enhanced Training Support for SMEs (ETSS): SME-sponsored – Singapore Citizens or Singapore Permanent Residents (SPR) are eligible.
All Singaporeans who are 25 years and above may also use their available SkillsFuture credit to offset their course fee.
SMC courses do not fall under the SkillsFuture Credit (Mid-Career) tier, as SMC does not offer any courses that fall under the following categories. Therefore, you will not be able to utilise your SkillsFuture Credit (Mid-Career) for any of our SMC courses.
Based on the link provided: SkillsFuture Credit (Mid-Career), the courses eligible for SkillsFuture Credit (Mid-Career) include:
Institute of Higher Learning (IHL) full qualifications and shorter modules that stack to a full qualification,
MOE-subsidised full qualifications from the University of the Arts Singapore and Arts Institutions,
SkillsFuture Career Transition Programmes (SCTP), which are train-and-place programmes in sectors with good hiring opportunities,
Courses aligned to training requirements in Progressive Wage Model (PWM) sectors, and
Workplace Literacy and Numeracy courses.
You can view the full list of SkillsFuture Credit (Mid-Career)-eligible courses here.
Policies
Prior to course registration, please ensure to read the course schedule and policies here.
Contact For more information, please contact:
Training Department Tel: +65 6335 5036 / +65 6232 1414 Fax: +65 6333 5085 Email: [email protected]
Notice SMC reserves the right to cancel a training programme or Mediation Skills Assessment, and to change published details without prior notice. SMC also reserves the right to change its terms and conditions at any time.
The Family Mediation Certification Programme (FMCP) is open to all Singapore Mediation Centre (SMC) Accredited Mediators. FMCP is a joint effort between SMC and the Family Justice Courts. This four-day intensive certification programme will take place from 13 to 16 October 2025*, with an assessment on 14 November 2025. This programme is designed to enhance a mediator’s skills in managing family disputes. Participants will acquire practical knowledge on handling family mediation cases, which includes how to manage issues such as custody of children, matrimonial asset division, the psychology of family dynamics and family violence.
To be accredited as an SMC Certified Family Mediator, participant must pass the Family Mediation Certification Assessment. The participant will not, however, be placed on SMC’s Family Panel* nor assigned cases by SMC**.
Note:
*In the event that the programme is unable to proceed on the published dates, it shall be rescheduled to a later date and advance notice will be provided.
Those who passed the Family Mediation Certification Assessment and wish to be empaneled on the SMC’s Family Panel must sign up and meet the following requirement to be empaneled on the SMC’s Panel of Mediators:
obtain a distinction in SMC’s Mediation Skills Assessment (MSA) and;
successfully complete the interview stage.
**Those already on SMC’s Panel of Mediators will automatically be empaneled on the SMC’s Family Panel upon passing the Family Mediation Certification Assessment. The SMC does not guarantee the assignment of cases.
Trainers:
Click here to find out more about the trainers for this programme.
4-day intensive certification programme, from 13 to 16 October 2025, with an assessment on 14 November 2025.
In-person training
Course Name:
Module 1: Family Law
Module 2: Family Mediation
Family Mediation Certification Assessment
Date:
13 Oct 2025
14 to 16 Oct 2025
14 Nov 2025
Time:
9:00 am to 5:45 pm
9:00 am to 5:30 pm
9:00 am to 5:45 pm
Course Fees (incl. GST):
$326.49* (Early bird) $380.99 (Regular)
$1825.75* (Early bird) $1934.75 (Regular)
$959.20* (Early bird) $1013.70 (Regular)
Written Assessment
Module 1 is compulsory for non-legal professionals. It is highly recommended that lawyers who do not practise family law sign-up for this Module 1.
Role Play
Written Assessment
Note: Prices published are inclusive of 9% GST.
*Early bird prices are valid from now until six weeks before the course starts.
All Singaporeans who are 25 years and above may also use their available SkillsFuture credit to offset their course fee.
SMC courses do not fall under the SkillsFuture Credit (Mid-Career) tier, as we does not offer any courses that fall under the following categories. Therefore, you will not be able to utilise your SkillsFuture Credit (Mid-Career) for any of our SMC courses.
You can view the full list of SkillsFuture Credit (Mid-Career)-eligible courses here.
Interested applicants must be SMC Accredited Mediator.
To be accredited as an SMC Certified Family Mediator, you must obtain a pass in the Family Mediation Certification Assessment. You will not, however, be placed on SMC’s Family Panel* nor be assigned cases by SMC**.
*Those who passed the Family Mediation Certification Assessment and wish to be on SMC’s Family Panel will need to sign up and clear the requirement to be on SMC’s Panel of Mediators as follows i. obtain a distinction in SMC’s Mediation Skills Assessment (MSA)and ii. clear the interview stage.
**Those already on SMC’s Panel of Mediators will automatically be empanelled on SMC’s Family Panel upon passing the Family Mediation Certification Assessment. SMC does not guarantee assignment of cases.
Exemptions
1. The following applicants are exempted from Module 1 Family Law
Family lawyers.
Non-family lawyers.
Note: It is highly recommended that lawyers who do not practise family law to sign-up for Module 1 Family Law.
Continuing Professional Development (CPD):
An applicant may claim the following CPD points, where relevant:
1. Singapore Institute of Legal Education
The Singapore Institute of Legal Education (SILE) has accredited this training programme as follows:
CPD Points:
Module 1 – 7 Public CPD Points
Module 2 – TBA
Practice Area: Family Law
Training Category: Advanced
The attendance policy for the event is as follows:
Participants who wish to obtain CPD Points must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, participants are reminded to sign in on arrival and sign out at the conclusion of each day of the event in the manner required by the organiser. Participants must not be absent from each day of the event for more than 15 minutes. Participants may obtain Public CPD Points for each day of the event on which they comply strictly with the Attendance Policy. Participants who do not comply with the Attendance Policy on any particular day of the event will not be able to obtain CPD Points for that day.Please refer to www.sileCPDcentre.sg for more information.
Applicants who require CPD points should state their Admission as Advocate and Solicitor Number (AAS No) on the registration form. For more information on the SILE’s CPD Scheme, please click here.
