The eLearning: Managing Conflicts & Resolving Disputes Effectively Through Mediation (Module 1) is an intensive two-day virtual training programme that covers the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams. This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training. 

Course Date

Course Date

Day 1: Monday, 29 April 2024
9am to 5.30pm: elearning Online  (via Zoom)

Day 2: Tuesday, 30 April 2024
9am to 5.30pm: elearning Online (via Zoom)

Course Fee

Course Fee

Early Bird: 
SGD$904.70 (now to 29 March 2024)

Regular Fee: 
SGD$981.00

Payment Mode:

  • International participants must pay fees via bank transfer.
  • Participants are responsible for all international bank transfer fees.

For other course dates, please click here.

 

Registration

Interested applicants may register for this training programme by clicking here.

Please click here on how to proceed with the registration via Skilleto.

IMPORTANT:

All participants must read and understand the application timeline and policies before registering to any of SMC’s public run course.

Click here for details.

We offer customisable training programmes for companies and organisations that seek to equip their staff in the art of mediation, negotiation and conflict resolution. We tailor the content of our training to meet your goals, whether it is to learn how to manage conflicts within the organisation or with external parties, or build stronger teams through effective communication and managing conflicts constructively.

Our clients come from diverse backgrounds, including government organisations, tertiary institutions, professional and trade associations, and business organisations in Singapore and abroad. We have many repeat clients who appreciate the value of training their staff in conflict resolution skills.

SMC has conducted extensive training outside Singapore. We have conducted training programmes in ASEAN countries, in other parts of Asia, the Middle East, the South Pacific region and in Europe.

LOCATIONS WHERE SMC HAS TRAINED

We also conduct training programmes for trainers to equip them with the necessary skills to run their companies’ internal programmes on mediation, negotiation and conflict resolution effectively.

Contact

For more information, please contact:
Training Department
Tel: +65 6335 5036/7/8
Fax: +65 6333 5085
Email: [email protected]

Mediation can help reduce congested court dockets, allowing judges more time to decide important cases. Mediation is also more suitable for relationship disputes and cases where the cost of litigation is excessive in relation to the quantum of the dispute.

SMC’s Judicial Mediation Training Programme allows Judges to become familiar with mediation and its processes. This will enhance their ability to identify cases before them which are suitable for mediation, and to mediate in appropriate cases.

SMC has run this programme for Judges and other judicial officers both in Singapore and around the world.

Learning Outcomes

The Judicial Training aims to:

This will enable Judges to make use of mediation to quickly resolve suitable cases.

Track Record

SMC has conducted mediation training for Judges from Brunei, Thailand and the Philippines, as well as Myanmar, Sri Lanka and Fiji.

Contact

For more information, please contact:

Training Department
Tel: +65 6335 5036/7/8
Fax: +65 6333 5085
Email: [email protected]

The International Mediation Institute (IMI), based in the Netherlands, is the only international standards-setting body for mediation. It aims to promote transparency and high competency standards in mediation practice worldwide. IMI certifies mediators to assure quality and professionalism in the field. Its certification is acknowledged and recognised by courts and various private dispute resolution bodies around the world, and allows certified mediators to offer their service for international clients.

SMC’s Strategic Conflict Management for Professionals (Module 1 & 2) and Mediation Skills Assessment (MSA) qualifies mediators for IMI Certification. Our programme meets the IMI criteria and has been approved by the Independent Standards Commission of IMI. For more information on IMI, please click here.

 

Take our Mediation Skills Assessment (MSA) and have your skills as a mediator formally recognised. Those who pass the MSA will be formally recognised as an SMC Accredited Mediator.

The MSA consists of the following components:

Strategic Conflict Management for Professionals Module 2 builds on the basics of interest-based mediation which focuses on finding solutions based on the interests of disputing parties and dispute resolution concepts covered in Module 1.

This three-day programme is highly interactive with role plays and exercises and is taught by experienced faculty. It is suitable for anyone who wants to be trained in mediation, including lawyers, C-suite executives, professionals, managers and other executives who want to advance their professional skills.

Participants will be able to:

Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.

Participants will be able to: