We offer customisable training programmes for companies and organisations that seek to equip their staff in the art of mediation, negotiation and conflict resolution. We tailor the content of our training to meet your goals, whether it is to learn how to manage conflicts within the organisation or with external parties, or build stronger teams through effective communication and managing conflicts constructively.

Our clients come from diverse backgrounds, including government organisations, tertiary institutions, professional and trade associations, and business organisations in Singapore and abroad. We have many repeat clients who appreciate the value of training their staff in conflict resolution skills.

SMC has conducted extensive training outside Singapore. We have conducted training programmes in ASEAN countries, in other parts of Asia, the Middle East, the South Pacific region and in Europe.

LOCATIONS WHERE SMC HAS TRAINED

We also conduct training programmes for trainers to equip them with the necessary skills to run their companies’ internal programmes on mediation, negotiation and conflict resolution effectively.

Contact

For more information, please contact:
Training Department
Tel: +65 6335 5028
Fax: +65 6333 5085
Email: [email protected]

Strategic Conflict Management for Professionals Module 2 builds on the basics of interest-based mediation which focuses on finding solutions based on the interests of disputing parties and dispute resolution concepts covered in Module 1.

This three-day programme is highly interactive with role plays and exercises and is taught by experienced faculty. It is suitable for anyone who wants to be trained in mediation, including lawyers, C-suite executives, professionals, managers and other executives who want to advance their professional skills.

Participants will be able to:

Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.

Participants will be able to: