SMC Masterclass Series
Principles of Natural Justice–A Refresher for Adjudicators

Synopsis

Under Section 16(5)(c) of the Building and Construction Industry Security of Payment Act 2004, adjudicators are required to uphold the principles of natural justice. The Code of Conduct for Adjudicators reinforces this duty, and any breach may constitute misconduct under the Disciplinary Rules, potentially leading to an invalid adjudication determination.

A failure to uphold natural justice not only impacts individual cases but also undermines public confidence in the adjudication system.

Learning Objectives

By the end of this masterclass, learners will have a deeper understanding of:

Presented by

Mr. Chia Chor Leong
(Senior Adjudicator, Singapore Mediation Centre)

The Family Mediation Certification Programme (FMCP) is open to all Singapore Mediation Centre (SMC) Accredited Mediators. FMCP is a joint effort between SMC and the Family Justice Courts. This five-day intensive certification programme will take place from 13 to 16 October 2025*, with an assessment on 14 November 2025. This programme is designed to enhance a mediator’s skills in managing family disputes. Participants will acquire practical knowledge on handling family mediation cases, which includes how to manage issues such as custody of children, matrimonial asset division, the psychology of family dynamics and family violence.

To be accredited as an SMC Certified Family Mediator, participant must pass the Family Mediation Certification Assessment. The Participant will not, however, be placed on SMC’s Family Panel* nor assigned cases by SMC**.

Note:

*In the event that the programme is unable to proceed on the published dates, it shall be rescheduled to a later date and advance notice will be provided.

Those who passed the Family Mediation Certification Assessment and wish to be empaneled on the SMC’s Family Panel must sign up and meet the following requirement to be empaneled on the SMC’s Panel of Mediators:

**Those already on SMC’s Panel of Mediators will automatically be empaneled on the SMC’s Family Panel upon passing the Family Mediation Certification Assessment. The SMC does not guarantee the assignment of cases.

Trainers:

Conflicts and misunderstandings are inherent in any workplace environment; left unaddressed, issues can detrimentally impact morale, productivity, and staff retention. This comprehensive course is specifically tailored to provide learners with the essential skills and knowledge required to adeptly navigate workplace conflicts. Through this course, learners will learn to pinpoint the root causes of conflicts, defuse tense situations, and devise mutually beneficial resolutions.

Who Should Attend

This course is designed for those seeking to enhance their conflict management proficiencies at the workplace:

Learning Objectives

At the end of this course, learners will be able to:

We offer customisable training programmes for companies and organisations that seek to equip their staff in the art of mediation, negotiation and conflict resolution. We tailor the content of our training to meet your goals, whether it is to learn how to manage conflicts within the organisation or with external parties, or build stronger teams through effective communication and managing conflicts constructively.

Our clients come from diverse backgrounds, including government organisations, tertiary institutions, professional and trade associations, and business organisations in Singapore and abroad. We have many repeat clients who appreciate the value of training their staff in conflict resolution skills.

SMC has conducted extensive training outside Singapore. We have conducted training programmes in ASEAN countries, in other parts of Asia, the Middle East, the South Pacific region and in Europe.

LOCATIONS WHERE SMC HAS TRAINED

We also conduct training programmes for trainers to equip them with the necessary skills to run their companies’ internal programmes on mediation, negotiation and conflict resolution effectively.

Contact

For more information, please contact:
Training Department
Tel: +65 6335 5036 / +65 6232 1414 
Fax: +65 6333 5085
Email: smctraining@sal.org.sg

The International Mediation Institute (IMI), based in the Netherlands, is the only international standards-setting body for mediation. It aims to promote transparency and high competency standards in mediation practice worldwide. IMI certifies mediators to assure quality and professionalism in the field. Its certification is acknowledged and recognised by courts and various private dispute resolution bodies around the world, and allows certified mediators to offer their service for international clients.

SMC’s Strategic Conflict Management for Professionals (Module 1 & 2) and Mediation Skills Assessment (MSA) qualifies mediators for IMI Certification. Our programme meets the IMI criteria and has been approved by the Independent Standards Commission of IMI. For more information on IMI, please click here.

 

The Singapore International Mediation Institute (SIMI) is an independent professional standards body for mediation in Singapore and the region. The SIMI credentialing scheme is an approved certification scheme. This scheme recognises the experience of professional mediators who practise cross-border mediation in Asia.

SIMI recognises SMC as a SIMI Registered Training Provider (SIMI RTP) and SIMI Qualifying Assessment Program (SIMI QAP). The recognition allows SMC to train and assess individuals for the purposes of becoming a SIMI Accredited Mediator or a SIMI Certified Mediator.

The SIMI credentialing scheme has four tiers. Mediators may apply for any of the tiers depending on their level of experience. For more information on SIMI, please click here.

Take our Mediation Skills Assessment (MSA) and have your skills as a mediator formally recognized. Those who pass the MSA will be accredited as an SMC Accredited Mediator.

The MSA consists of the following components:

Strategic Conflict Management for Professionals Module 2 builds on the basics of interest-based mediation which focuses on finding solutions based on the interests of disputing parties and dispute resolution concepts covered in Module 1.

This three-day programme is highly interactive with role plays and exercises and is taught by experienced faculty. It is suitable for anyone who wants to be trained in mediation, including lawyers, C-suite executives, professionals, managers and other executives who want to advance their professional skills.

Participants will be able to:

Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.

You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.

This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.

Participants will be able to: