Through years of experience, SMC has established itself as a training expert in the field of negotiation, mediation and conflict management in Singapore and the region. Our workshops are highly-rated for their proven teaching methodologies, interactive content and highly energised teaching environment.  

An Asian Perspective on Mediation - Face, Guanxi & Hierarchy



For queries please contact:
Ms Melissa Lai
Tel: +65 6332 4088
Fax: +65 6333 5085

An Asian Perspective on Mediation is an intensive 2-day workshop that offers an opportunity to equip participants with enhanced skills and knowledge to manage disputes involving Asians. Participants will gain insights into the constructs of culture and appreciate the impact of some of the unique features of Asian culture on the resolution of disputes.

What You Can Expect to Learn:

  • Impact of cultural considerations on the interest-based model of mediation
  • Preparing for dispute resolution in an Asian context
  • Managing key cultural concepts, including ‘Face’, ‘Guanxi’ and ‘Hierarchy’ to better affect mediation outcome
  • Avoiding cultural pitfalls in mediation

Who Should Attend:

  • Professionals who deal with disputes in an Asian context
  • Mediators, conflict resolution professionals and advisors
  • Business leaders, managers and anyone else who may encounter disputes in an Asian context


  • Participant must be able to read and converse well in English
  • Participant must be trained in interest-based mediation

Continuing Professional Development Points (CPD):

The Singapore Institute of Legal Education (SILE) has accredited this workshop as follows:

  • CPD Points for Lawyers: To be Confirmed
  • Practice Area: Professional Skills
  • Training Category: Advanced

Participants who require CPD Points should indicate their ‘Admission as Advocate and Solicitor Number’ (AAS No) on the registration form.

For more information on SILE’s CPD Scheme, please visit:


Attending An Asian Perspective on Mediation qualifies all Singapore businesses for tax deductions / allowances or cash payouts from the Productivity and Innovation Credit (PIC) Scheme administered ​by the Inland Revenue Authority of Singapore (IRAS), subject to the terms and conditions. For more information on the PIC scheme, please visit the IRAS website here.

Please note that SMC retains the right to cancel a workshop and to make changes to the details published without prior notice.