WORKSHOPS

With its 20-year track record, SMC is the training expert in the field of negotiation, mediation and conflict management in Singapore and the region. SMC has conducted workshops in countries such as Fiji, Malta, Jordan, China, Myanmar, the Philippines etc. Our workshops are highly rated. For instance, in one workshop for the Ministry of Education, 100% of participants rated it as either excellent or very good.

Our trainers bring with them the best of both worlds — an Asian sensitivity to cultural nuances in mediation and a background in the Harvard model of interest-based negotiations. They use proven teaching methods and hands-on lessons to liven up the classes. SMC runs workshops for organisations in Singapore weekly.

Strategic Conflict Management for Professionals (Module 1) [SkillsFuture]

Strategies for mediation and tools to communicate effectively — be equipped to smooth out conflicts not only in your workplace but in everyday life with these dispute resolution tools under your belt.
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Strategic Conflict Management for Professionals (Module 2) [SkillsFuture]

From advanced concepts in interest-based conflict management to techniques in overcoming impasse — equip yourself with these mediation skills and become the effective conflict resolver.
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Mediation Skills Assessment

Do you have what it takes to help others settle their conflicts? Those who pass this assessment can have their skills formally recognised and be accredited with Singapore International Mediation Institute.
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Negotiation: Bridging Differences for Successful Deal-making [SkillsFuture]

Know the tools and framework for analysing negotiations. Tap into strategies to resolve conflicts in any context. Anyone in a position to make deals and manage staff, C-suite bosses, professionals, managers and executives, should attend.
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An Asian Perspective on Mediation - Face, Guanxi & Hierarchy

Gain insights into how Asian culture impacts discussions in a dispute. Be aware of the concepts of face, guanxi and hierarchy and avoid the pitfall of misreading the nuances in such negotiations.
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Mediation Advocacy: How to be an Effective Lawyer during Mediation

Learn to work with other lawyers to negotiate a settlement while protecting your client’s interests.
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International Mediation Institute Certification

Being an IMI-certified mediator signals to peers the high professional standards you stand for. It also opens doors: international organisations now consider appointing IMI-certified mediators and regard non-partisan reviews (in Feedback Digests) as a measure of your credibility. Keen to become an IMI-Certified Mediator?
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Customised Workshop

SMC has customised workshops for diverse clients — from Singapore government agencies and businesses to foreign judiciaries and bar associations. Our Training Division will work closely with clients to tailor your workshop’s content to meet your goals.
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