Resources

The scale and complexity of many infrastructure projects means disputes can often arise – but disagreements need not balloon into major conflicts that result in expensive and time-consuming arbitration or litigation.

"On tiptoes through the minefield: cultural dimensions of mediation", presented by Ms Joanna Kalowsi at the seventh Singapore Mediation Lecture.

The Ministry of Law today launched a new Singapore Infrastructure Dispute-Management Protocol to help parties involved in mega infrastructure projects manage disputes and minimise time and cost overruns.

The Address by The Honourable Justice Lee Seiu Kin at Unfolding Conversations 2018 on 2 October 2018 – “Error 409: What is the Solution behind the Problem?”

[Please turn to page 21 for the first page of the article]
Nicholas Fell looks at mediation and why it makes good business sense in an industry that traditionally uses arbitration to resolve disputes.

Khoo Yingxiang and Choo Jin Hua of the MOH Holdings' Healthcare Mediation Unit discuss the benefits of using mediation to resolve medical disputes.

The Opening Remarks were delivered by The Honourable Justice Belinda Ang Saw Ean, Judge of the Supreme Court of Singapore.

Last year, the total quantum of disputed sums that came under mediation at the Singapore Mediation Centre (SMC) was a record high of over $2.7 billion.

IMDA is setting the standards as a criteria for media grants and funding for Public Service Broadcast content.

A tripartite standard which aims to encourage fair and progressive workplaces that better support media freelancers was officially launched on Wednesday (Nov 29).

SMC 20th Anniversary Dinner Address by SMC Chairperson Justice Belinda Ang.

This speech was delivered by the Chief Justice at SMC's 20th Anniversary Dinner.

The new Employment Claims Tribunal is designed to provide a speedy, low-cost forum for parties to resolve their employment disputes, according to the State Courts.

Keynote Address by The Honourable the Chief Justice Sundaresh Menon at the Law Society's Mediation Forum.

Media freelancers and firms in Singapore can now receive subsidies for mediations of disputes relating to work done by freelancers

Minister Chee Hong Tat spoke on the developments in the infocomm industry and how IMDA is looking to provide more and better services to support the industry.

Speaking at a Work Plan Seminar, Judicial Commissioner Valerie Thean, Presiding Judge of the Family Justice Courts emphasised the Courts' role in meeting the needs of, and ensuring ready access to justice for families in Singapore

SMC has recorded the highest number of matters filed in its 20-year history.

Commercial mediation work in Singapore has been given more legislative muscle, as Parliament yesterday passed the Mediation Bill, one of two bills tabled to strengthen the Republic’s position as an international centre for dispute resolution.

This keynote speech was given by The Honourable Justice Quentin Loh at the Adjudication Conference 2016.

Ms Dorcas Quek is a Principal Mediator with the Singapore Mediation Centre. In today's Straits Times, she provides a balanced view of when mediation and other alternative dispute resolution schemes may be the 'appropriate' dispute resolution method for telcos and consumers in Singapore.

In this final article on the seven elements of effective mediation, we hear again from Susan de Silva of Bird & Bird ATMD LLP, an employment law specialist and mediator trained at the Singapore Mediation Centre.

Keen to pick up more mediation skills to defuse conflicts in the workplace? Click here to find out how! Part 2 of a 3-part series written by SMC trained mediator Susan de Silva.

How can we manage workplace relationships more effectively? Click here to find out how! Part 1 of a 3-part series written by SMC trained mediator Susan de Silva.

Need for widespread education to enhance such a culture, says advisory panel chairman.

This speech was given at the Mediation Symposium on 20 May 2016 by Assistant Professor Ho Peng Kee.

Michael Leathes, former Director of the International Mediation Institute, shares how the data collected from the Global Pound Conference can help identify the needs of mediation users and advisors.

Deborah Masucci, the current Chair and Board Member of the International Mediation Institute (IMI) poignantly summarises the Chief Justice of Singapore's Keynote Address at the first Global Pound Conference 2016-2017.

Who should you turn to resolve your tenancy disputes? Straits Times correspondent K.C. Vijayan discusses the options available in Singapore.

Businesses and entrepreneurs will soon enjoy greater access to intellectual property (IP) mediation services in Singapore through the IP Mediation Promotion Scheme.

The Address by The Honourable The Chief Justice Sundaresh Menon delivered at the Global Pound Conference Series 2016 on 17 March 2016 - Singapore "Shaping the future of dispute resolution and improving access to justice" can be found here.

The nature of mediation makes it the best choice for resolving workplace disputes, especially when compared to litigation and arbitration.

Ms Michelle Woodworth touches on Collaborative Family Practice (CFP), a dispute resolution method with a softer and more caring touch for families going through divorce.

Jordan is learning from the Singapore Ministry of Law and SMC in adopting mediation-friendly practices to increase the access to justice and boost the courts' ability of processing cases.

Mediator and Lawyer Mr Rajan Chettiar shares his thoughts on setting up a thriving mediation culture in Singapore

A collaborative family practitioner's response to the Singapore Courts promotion of mediation.

Changes are in store for medical lawsuits, with mediation to play a bigger role, and judges to pro-actively direct proceedings with help from medical experts.

近年来，进行调解已成为陷入纠纷的企业，在对簿公堂之外的另一个有效解决争议的方法。

"Embracing a Mediation Culture: How Your Company Benefits", delivered by Dr iur Hans Peter Frick, former Chief Legal Officer of Nestlé SA.

The Opening Keynote Address for the SCMA Conference was delivered by The Honourable the Chief Justice Sundaresh Menon on 23 October 2015.

SMC is proud to have been a part of the Implementation Committee through its nominee - Mr George Lim (Senior Counsel), a member of the SMC Board of Directors - for the establishment of the Fiji Mediation Centre.
The Centre was launched by Chief Justice Anthony Gates of Fiji on 14 October 2015.

SAVING relationships while helping people resolve problems that are not on paper - in a world where hard facts in litigation still rule the day - is not a soft option. While some critics may cast doubt on the value of mediation, there is always more than meets the eye when parties have disputes, says Queen's Counsel Michel Kallipetis, a full-time mediator with a 10-year-old practice in the UK.

Are workplace conflicts taking up your time and energy? How can you equip yourself to manage unpredictable human relationships? Loong Seng Onn, Executive Director at Singapore Mediation Centre, shares techniques employed by expert mediators to manage disputes.

An opinion piece by Principal Mediator and practising haemotologist Ronald Ng on why he sees a need for mediation in the medical industry.

Welcome Speech delivered by Executive Director Loon Seng Onn during SMC's Annual Appreciation Lunch 2015.

Financial Disputes can be incredibly complex. Our accountant-mediator, Ms Quek Bin Hwee gives us her perspective.

[Please turn to page 12 for the first page of the article]
In the 2015 May-June issue, read about how mediation may help those in the print and advertising industry.

Much more is to be gained by making pre-court settlements the norm as divorce rates in Singapore rise, in line with trends in other developed countries, writes the editor.

Mediator's opinion on mediation before divorce proceedings.

Various options for estranged couples to settle the terms of their divorce amicably have not proven popular, figures show. Low awareness of dispute-resolution methods may be a reason

SINGAPORE - Divorcing couples have been urged to resolve their disputes amicably before filing divorce papers

SMC is proud to announce that our training and assessment programmes are the first to be recognised under the Singapore International Mediation Institute’s (SIMI) Registered Training Program (RTP) and SIMI Qualifying Assessment Programs (QAP) respectively

Ferrari crash: Victim's parents settle with driver's insurer - latest dispute to be settled amicably under the auspices of the Singapore Mediation Centre.

The Singapore Mediation Centre (SMC) handled 337 mediation cases last year — the highest number of matters it mediated since it was opened in 1997.

More people here are turning to mediation in place of lawsuits to solve disputes because it saves them time and hefty legal costs and gives them a say in the outcome.

The Singapore Mediation Centre (SMC) on Wednesday said it handled 337 mediation matters last year, the highest since its inception in 1997.

The Fair Tenancy Framework launched on Tuesday, which aims to help small and medium-sized enterprises (SMEs) negotiate fairer tenancy agreements, is a work in progress, says the working group behind it.

The Singapore Business Federation (SBF) has launched a set of guidelines to promote sound practices in the rental market.

The SMC has played a crucial role in facilitating quality training for the Ministry’s existing mediators and had been instrumental in uplifting the mediator’s professional profile and qualification to international recognition as Accredited Mediators in 2008 and thereafter as Associate Mediators in 2010.

Taxi drivers can now turn to a more structured system to help settle disputes with their taxi companies quickly and amicably, with the Taxi Industry Mediation system.

Surprise jumps in rental costs upon renewal of leases could soon be a thing of the past for small and medium enterprises (SMEs), following a new voluntary framework proposed by the Singapore Business Federation (SBF) yesterday.

"The Mediation Imperative: Why Successful Companies Cannot Afford to Ignore Mediation", delivered by Mr Brad A Berenson, on behalf of Mr Brackett B Denniston III, General Electric Company.

The planned Singapore International Commercial Court (SICC) may still be in the works, but some already see it challenging London's pre-eminence in settling commercial court disputes

Welcome Speech delivered by Justice Belinda Ang Saw Ean during SMC's Annual Appreciation Lunch 2014

Jeremy Lim, a consultant at the Singapore Mediation Centre, shares how companies can benefit – and be more productive – with mediation.

Article by SMC Principal Mediator, George Lim, on the growth of mediation in Asia.

The Singapore Mediation Centre (SMC) announced that it will focus on resolving business disputes as part of its new brand identity, at the annual SMC appreciation lunch.

The Singapore Mediation Centre has, as a standard procedure, sent a letter to PM Lee and blogger Roy Ngerng inviting them to resolve the matter amicably.

Seven-month-old adopted puppy Tammy was put down in October last year due to its allegedly aggressive behavior. A 12-hour mediation brought closure to the issue regarding whether the puppy should have been put to sleep.

Within eight years, mediation figures have jumped fourfold to over 200 matters being mediated at the Singapore Mediation Centre. Mediation usually costs less than $10,000 unlike litigation which can cost each party around $100,000 or more in legal fees and hiring expert witnesses.

There are more than 400 trained mediators registered with the Singapore Mediation Centre. These mediators have a listening ear and empathy for the people they help, as well as their gift of persuasion and ability to get to the root of the problem.

The Mediation Unit of the Ministry of Labour has been commended for achieving outstanding results in the quick resolution of disputes between employers and employees. Fiji’s future mediators are being trained and guided by two highly qualified and experienced mediators and trainers from the Singapore Mediation Centre.

The Rt Hon the Lord Woolf, former Chief Justice of England and Wales, explains the benefits of using mediation.